We at Lengths2Love believe in our product and customer satisfaction is our top priority. We are proud to say that we are now one of the only quality virgin hair companies that offers our customers a warranty that spans after install. We now offer this because quality hair is best measured not upon receipt, but after it has been professionally installed. Lengths2Love understands that having security and confidence in your investment is key and this is why we offer our L2L warranty:
L2L warranty only applies to products that are found to be defective upon return. Warranties are only valid for one use.
How it works
Love Virgin Human Hair Collection includes a 30 day exchange or store credit policy.
The L2L warranty covers any abnormal shedding and/or matting of the hair as a result of defective product.
To be eligible for the L2L warranty customer must:
1.Provide proof that the product has been professional installed after Sealing of the wefts and that all Haircare tips have been followed (i.e. purchase receipts, salon appointment verification etc).
2.Send clear photos of the product and description of any issues to us with order details attached
If the order is eligible for the L2L warranty a return label and return form will be sent. Upon receipt and verification of manufacturer error a replacement will be sent.