Things to Note
USPS, FedEx and DHL products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.
We ship all products through USPS, FedEx or DHL. Tracking numbers will be assigned to each shipment and made available to customer when the order is ready to ship. Processing and shipping are two separate time frames and do not change one another. There are multiple shipping options available at checkout:
- Standard Shipping: 7-10 Business Days
- Express Shipping: 3-5 Business Days
- 5-7 Business days
Shipping cost is determined by location as well as the weight of the item purchased. This cost will be displayed in cart at checkout.
Surcharges and Import Taxes
Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc., by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country. Some countries are very strict with customs and may hold your package at the customs location. If your package is being held they will contact you or Lengths2Love.
Lengths2Love is always here to assist our customers in retrieving your package so if you need assistance in organizing the next steps to receive your package just shoot us an email.
If customs fees are required you must pay them before your package is released from customs or it will be required upon delivery. Lengths2Love is not responsible for customs fees. In the event that you refuse delivery of your package the courier will return the items to Lengths2Love. If this happens any fees associated with customs fees, and return shipping as well as original shipping cost will be billed to us. This amount will be deducted from any credit due to customer upon return of the package.
Return shipping is at the customers expense.