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- All About L2L Lace Wigs
- Exchange Policy
What is the difference between Without straps and combs vs Glueless with adjustable straps and combs?
What is the difference between full lace and lace front and 360 lace wigs ?
Lace front units are comprised of wefts in the back and a sheer lace in the front. This sheer lace has strands of hair which are individually hand knotted into it. Full lace units however are completely comprised of hair individually knotted into the cap. 360 Lace wigs have a lace perimeter with strands of hair individually hand knotted into it and wefts in the center Lace front units are great for those whom don't wish to wear there hair in many different styles, while full lace units are for maximum versatility.
What are the cap measurements for Lengths2Love units?
We manufacture our caps in three sizes using the following measurements:
How to determine your cap size?
Prior to measurement you want to be sure your hair is lying as flat as possible (with or without a wig cap). Prep your hair the way you would prior to applying the wig. Using a tape measure calculate the following measurements:
Be sure the tape measure is flush with your head and not stretched. When measuring, place your measuring tape outside of your natural hairline.
What is density?
When referring to density we are referencing how thick or thin the hair on your lace wig is. On average the human head is considered to be between 100%-120%.
Lengths2Love standard is 130% with a 80% density gradient around the hairline , unless otherwise specified.
Below is a Hair density Chart that you can use as a visual guide.
How to measure the length of my lace wig?
When our lace wigs are manufactured we harvest one length of hair, when this hair is attached to the cap it falls in a way that appears as layers though it is not cut into layers. If you wish to have a blunt cut at a certain length we suggest purchasing 2" to 4" longer and cutting to the desired blunt length.
All orders are exchange only
We understand that shopping online is sometimes a little difficult. Without being able to touch the items and see them in person, deciding what to choose can be hard. We strive to fill orders as quickly as possible. Once placed an order can not be changed or cancelled.
Lengths2Love takes pride in offering only the highest in quality. We maintain a high level of quality control to insure our customer receive nothing short of the best quality hair extensions systems. All orders are exchange only. As a very big part of our quality assurance each and every order is inspected thoroughly before shipping to ensure that each items is of standard. Exchanges are only available for items that are deemed to be manufacture error. We encourage each customer to take advantage of all photos, videos, and relevant product information available for each item before making a purchase. Orders are eligible for exchange within 5 days of reciept. Customer is responsible for return shipping as well as shipping cost for new items. If there is a error on our part we will rectify any situation at no cost to customer. Help us help you so you can have the hair experience you deserve, just contact us if there's a problem, or if you have questions. We're here to help. To be eligible for exchange all items must fit these requirements. NO EXCEPTIONS. If the item is received and does not fit the requirements it will be returned to you.
1. In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging. No combing, brushing, finger combing etc all units must be in the same condition as they were upon arrival Including all original packaging. We will not accept exchanges of any products not in their original condition with original packaging.
2. Odor-Free (Any odors on the product will render the product ineligible for exchange)
3. Item(s) must be returned within 5 days of receiving your original order.
1. Items not in original condition or have odors.
2. Items were accepted more than 5 days.
3. Custom hair extensions, special offer products and wholesale orders.
Lengths2Love only accepts Exchange on Eligible Items. Therefore, when you get the item, please check it carefully before using. In this way, if the hair extension is not suitable you can easily contact us for exchange.
How to Exchange:
Only eligible items can be exchanged. When you want to exchange the hair extension, please contact us first about the problem you met, we will try our best to solve it. If your problem can’t be solved without exchange, we will be happy to accept it. Items sent back without contacting L2L first will be charged a 35% handling fee.
1. First send us pictures of the hair extensions when you decide to make exchange.
2. If you want to exchange anything for a different collection, type, texture or length, you will be charged for the price difference.
3. The return shipping of the hair extensions is at the your cost.